Privacy Policy

 

Welcome to Monica Langlois Ng! These terms and conditions outline the rules and regulations for the use of the Monica Langlois Ng Ltd website, located at monicalangloisng.com. 

By accessing this site you are agreeing to follow and abide by our terms and conditions and privacy policy. Your acceptance of the terms and conditions is given when you make a purchase from Monica Langlois Ng Ltd, it is important to read these terms and conditions carefully before buying goods from our website. 

Monica Langlois Ng Ltd reserves the right to change these terms and conditions at any time without notice.

If you have any questions about any aspects of our website, please email us at support@monicalangloisng.com

GENERAL INFORMATION

Monica Langlois Ng is clothing brand registered in the United Kingdom. Our registered address is 205 Wandsworth Bridge Road, Fulham Broadway, SW6 2TT.

Throughout the site, the terms “we”, “us”, and “our” refer to Monica Langlois Ng Ltd. The terms “you” and “your” refer to the user, customer, or site visitor.

USE OF THE WEBSITE

You must be at least 18 years old or have the consent of a legal guardian to use this website.

By using this website, you warrant that you are legally capable of entering into binding contracts.

You agree not to misuse the website, including but not limited to committing or encouraging a criminal offence, transmitting malicious software, or hacking into any aspect of the website.

We reserve the right to refuse service to anyone for any reason at any time. 

INTELLECTUAL PROPERTY RIGHTS

All content on this website, including but not limited to images, text, graphics, logos, and designs, is the property of Monica Langlois Ng Ltd or its content suppliers and is protected by copyright and other intellectual property rights.

PRODUCTS AND SERVICES

All products displayed on this website are subject to availability. We reserve the right to discontinue any product at any time.

Prices for our products are subject to change without notice.

We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your device's display will accurately represent the actual product.

PRICING AND PAYMENT

All prices listed on our website are in British Pounds (GBP) and include VAT, where applicable.

Payment must be made in full before dispatch. We accept payments through [List of Payment Methods: Credit/Debit Cards, PayPal, etc.].

We reserve the right to cancel any orders where payment has not been successfully processed.

ORDER PROCESSING

Once you place an order, you will receive an email confirming receipt of your order. Please be aware this confirmation email does not constitute acceptance of your order and is only an acknowledgment that your order has been received. A separate email will be sent when stock availability has been confirmed and good have been dispatched. 

You may receive multiple order dispatch emails if your order is being shipped in more than one parcel. If any goods are unavailable, you will receive an email to confirm the item will be cancelled and your payment for that item has been refunded. We reserve the right to refuse any order prior to dispatch. 

SHIPPING AND DELIVERY 

We ship our products to locations within the United Kingdom. International shipping is available to select countries.

Delivery times are estimates and are subject to delays beyond our control. We will not be liable for any loss or damage caused by late delivery.

Shipping costs will be calculated at checkout.

RETURNS AND REFUNDS

We offer returns or exchanges within 30 days of receiving your order, provided the items are in their original condition, unused, and with all tags attached.

Refunds will be processed back to the original payment method. Shipping costs are non-refundable.

To initiate a return, please contact our customer service at support@monicalangloisng.com

USER ACCOUNTS

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding your password and for any activities that occur under your account.

We reserve the right to terminate accounts that violate our terms and conditions.

PRIVACY POLICY

We are committed to protecting your privacy. Please review our Privacy Policy [Link to Privacy Policy] to understand how we collect, use, and protect your information.

GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to the use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

CHANGES TO TERMS

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the new terms.